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DELETE YOUR ACCOUNT

You can permanently delete your Clarity Fitness account and the data associated with it at any time. This page explains what is deleted, what is kept, and how to request deletion.

What gets deleted

When you delete your account, the following data is permanently removed from our systems:

  • Your user account and login (email, name, profile photo)
  • Your training profile, goals, programme assignments and history
  • All workout logs, personal records and session completions
  • Weight entries and check-in photos
  • Journal entries and behaviour preferences
  • Community posts, comments and chat messages you have authored
  • Elite coaching applications and coach messages
  • Your subscription records (Stripe customer link, Apple identity link)

What is kept

A limited amount of data may be retained after deletion, only where required:

  • Billing and payment records held by our payment providers (Stripe and Apple) — retained for legal, tax and fraud-prevention purposes as required by law (typically up to 7 years).
  • Anonymous, aggregated analytics that can no longer be linked back to you.
  • Backup snapshots, which are cycled out within 30 days of deletion.

Deletion takes effect immediately and cannot be undone. Active subscriptions should be cancelled before deletion — Stripe subscriptions via the Settings screen, and Apple subscriptions via Settings > Apple ID > Subscriptions on your device.

How to request deletion

To delete your account instantly, sign in to Clarity Fitness with the account you want to remove, then return to this page.

Can't sign in?

Email us from the address registered to your account and we will delete it within 30 days:

support@clarityfitness.app

Clarity Fitness · Account Deletion · Last updated April 2026